For hygiene and safety reasons, we are unable to offer refunds or returns, unless a product is faulty or incorrectly received. Please choose your products and shades carefully when ordering.
Colour & Shade Disclaimer: Stock images and swatches are shown for indication purposes only and can often appear different on different skintones and between different computers screens & phones
Couriers have strict timeframes for us to submit a claim for a lost order, or a damaged item. If you contact us any time after this 7 day period, we will be unable to help.
We will meet (or exceed) all of our obligations under the Consumer Guarantees Act.